Privacy Policy
This document details how North Tech Hub ("we", "us", "our") collects, processes, and safeguards your personal data. It is drafted in compliance with applicable data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
Last Updated: February 5, 2026
Contents
Data Protection Officer
For formal grievances or legal inquiries regarding your personal data.
Contact DPO →1. Introduction
North Tech Hub respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and legally obligates us to transparently disclose our data processing practices.
This Privacy Policy specifically governs your use of the North Tech Hub platform (including both our E-commerce Electronics division and our Ed-Tech Learning Management System). It does not apply to third-party websites linked from our platform, which adhere to their own privacy policies.
2. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
Identity Data
- First name
- Last name
- Username or identifier
- Title/Honorific
- Date of birth
Contact Data
- Billing address
- Delivery address
- Email address
- Telephone numbers
Financial Data
- Bank account details (for refunds)
- Payment card details (masked/tokenized)
- Transaction history
Technical & Usage Data
- Internet Protocol (IP) address
- Login data
- Browser type and version
- Time zone setting
- Operating system and platform
- Clickstream data
- Course progress logs
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., delivering a laptop, providing access to a coding course).
- Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Legal Compliance: Where we need to comply with a legal or regulatory obligation (e.g., GST filings, fraud prevention).
Specific use cases include:
Order Fulfillment
Processing payments and delivering products.
Course Administration
Tracking progress, issuing certificates, and managing access.
Fraud Prevention
Detecting and preventing unauthorized transactions.
Marketing (Opt-in)
Sending newsletters and offers you have specifically requested.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.
Security Protocols Include:
- • SSL/TLS Encryption for all data in transit
- • SHA-256 Hashing for sensitive credentials
- • Regular vulnerability scanning and penetration testing
- • Strict role-based access control (RBAC)
- • PCI-DSS compliant payment processing
7. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
Request Access
Obtain a copy of the personal data we hold about you.
Request Correction
Correct incomplete or inaccurate data we hold about you.
Request Erasure
Ask us to delete or remove personal data where there is no good reason for us continuing to process it ('Right to be Forgotten').
Object to Processing
Challenge processing where we rely on legitimate interest.
Request Restriction
Ask us to suspend the processing of your personal data.
Request Transfer
Transfer your personal data to you or a third party.
If you wish to exercise any of the rights set out above, please contact us at privacy@northtechhub.in. We try to respond to all legitimate requests within 30 days. Occasionally it may take us longer if your request is particularly complex or you have made a number of requests.
8. Children's Privacy
Our Services do not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Legal Queries
legal@northtechhub.inNorth Tech Hub Pvt. Ltd.
123 Tech Park, Sector 62
Noida, Uttar Pradesh, India - 201301